Effective communication is about more than just exchanging information. It’s about understanding the emotion and intentions behind the information.
As well as being able to clearly convey a message, you need to also listen in a way that gains the full meaning of what’s being said and makes the other person feel heard and understood.
Assertive Communication
Writing documents/speed reading
Learning to really listen
Meeting - planning and leading discussions
Having courageous conversations
Presentation skills
