In most work settings, the quality of relationships has a huge impact on how well work gets done or how quickly decisions are made. Effective relationships are based on mutual respect, trust, clarity of roles and consistent expectations of what needs to be done and how people behave, along with effective communications. Managers need to consider how to nurture relationships, where to put their energy and also pay attention to the relationships within the team.
Please now complete one or two activities to further develop your skills and confidence and find ideas for reflecting on and building your practice in the selected area.
- Relationships at work - What's really going on! - Exercise A
- Trust - A three-legged stool - Exercise B