This statement applies to the Accredible, a digital credential platform which is offered to staff and students across various divisions and departments across the University of Oxford.
The University of Oxford is committed to providing an accessible web presence that gives members of the public and University community full access to University information, courses, and activities offered publicly through the web.
AbilityNet has advice on making your devices easier to use if you have a disability.
Our Equality Policy outlines our commitment to a culture which ‘maintains a working, learning and social environment in which the rights and dignity of all its staff and students are respected’.
How accessible is Accredible?
The University of Oxford requires all web services to meet WCAG 2.2 Level AA to ensure compliance with the latest accessibility standards. Accredible’s recipient-facing platform is designed with accessibility in mind and aims to be compliant with WCAG 2.1 AA, with ongoing work towards full WCAG 2.2 AA compliance.
Accessibility features
- Support for screen readers, keyboard navigation, and assistive technologies
- High-contrast and resizable text
- Accessible forms and navigation
- Regular accessibility testing by Accredible, including by users of assistive technology
Non-accessible content
Despite no testing being completed by the University, Accredible’s own comprehensive accessibility documentation states that:
- Some images uploaded by users may lack descriptive alternative text
- The screen reader experience for the date picker could be improved
- Focus is not always correctly sent to third-party sharing sites opened in pop-up windows
- Toggle buttons may not switch properly with some screen readers
- The security feature (reCAPTCHA) used on some pages has known accessibility shortcomings; work is ongoing to improve this
What we’re doing to improve accessibility
We are committed to working with Accredible to improve accessibility and resolve outstanding issues. Accredible regularly reviews its platform for accessibility and is planning further updates, including improvements to user-uploaded content and security features. We also provide training and best practice guidance to staff managing digital credentials.
How we tested Accredible
As of Oct 2025, the University of Oxford has not yet conducted its own accessibility testing of the Accredible platform. This statement is based on accessibility information provided by Accredible, including their published accessibility documentation and supplier assurances. We are planning to carry out our own accessibility audit and user testing as part of our ongoing service review.
If you need this statement in a different format, or have accessibility feedback to accessibility, please contact training.management@it.ox.ac.uk who will direct the feedback to the correct place.
We are working with Accredible to address these issues and welcome feedback from users.
Technical information about this website’s accessibility
The University of Oxford is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard by Accredible.
| Issue |
Impact on Users |
Failed WCAG 2.2 Success Criterion |
| Missing Alternative Text |
Users of assistive technologies (like screen readers) cannot understand the information provided by user-uploaded images that lack text descriptions. |
1.1.1
(Non-text Content) |
| Date Picker Controls |
The date picker component is not fully operable or understood by some screen readers, preventing users from easily selecting dates. |
4.1.2
(Name, Role, Value) |
| Focus Management |
When pop-up windows appear for third-party sharing sites, keyboard focus is not correctly moved to the new window, which can disorient keyboard-only users. |
2.4.3
(Focus Order) |
| Toggle Button State |
The state of toggle buttons (e.g., on or off) may not be correctly communicated to some screen readers after being activated. |
4.1.2
(Name, Role, Value) |
| reCAPTCHA Security Feature |
The reCAPTCHA tool presents accessibility barriers, as its challenges can be difficult or impossible for users with certain disabilities to complete. |
1.1.1
(Non-text Content) |
References:
Feedback and Contact Information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, or if you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact the team at training.managment@it.ox.ac.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Preparation of this accessibility statement
- This statement was prepared on 01 Oct 2025. It was last reviewed on 10 Oct 2025.
