This statement applies to the Accredible Digital Credentials Service.
The University of Oxford is committed to providing an accessible web presence that gives members of the public and University community full access to University information, courses, and activities offered publicly through the web. Our Equality Policy outlines our commitment to a culture which ‘maintains a working, learning and social environment in which the rights and dignity of all its staff and students are respected’.
Making changes to your device or system
AbilityNet has advice on making your devices easier to use if you have a disability.
How accessible is Accredible?
The University of Oxford requires all web services to meet WCAG 2.2 Level AA to ensure compliance with the latest accessibility standards. Accredible’s recipient-facing platform is designed with accessibility in mind and aims to be compliant with WCAG 2.1 AA, with ongoing work towards full WCAG 2.2 AA compliance.
Accessibility features include:
- Support for screen readers, keyboard navigation, and assistive technologies
- High-contrast and resizable text
- Accessible forms and navigation
- Regular accessibility testing by Accredible, including by users of assistive technology
Known issues:
According to Accredible’s own accessibility documentation:
- Some images uploaded by users may lack descriptive alternative text
- The screen reader experience for the date picker could be improved
- Focus is not always correctly sent to third-party sharing sites opened in pop-up windows
- Toggle buttons may not switch properly with some screen readers
- The security feature (reCAPTCHA) used on some pages has known accessibility shortcomings; work is ongoing to improve this
We are working with Accredible to address these issues and welcome feedback from users.
Reporting accessibility problems with Accredible
If you have any questions or concerns about this statement or the accessibility of Accredible, please contact the University’s IT Services at training.managment@it.ox.ac.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you are not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).
What we’re doing to improve accessibility
We are committed to working with Accredible to improve accessibility and resolve outstanding issues. Accredible regularly reviews its platform for accessibility and is planning further updates, including improvements to user-uploaded content and security features. We also provide training and best practice guidance to staff managing digital credentials.
Preparation of this accessibility statement
This statement was prepared on 01 Oct 2025. It was last reviewed on 01 Oct 2025.
How we tested Accredible
As of Oct 2025, the University of Oxford has not yet conducted its own accessibility testing of the Accredible platform. This statement is based on accessibility information provided by Accredible, including their published accessibility documentation and supplier assurances. We are planning to carry out our own accessibility audit and user testing as part of our ongoing service review.
If you need this statement in a different format, or have feedback, please contact training.management@it.ox.ac.uk.
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